error in flow designer publish

chandan86patra
Tera Contributor

Hi All,

I am receiving the following error whenever I try to publish the Flow Designer flow in the DEV instance:

“User does not have access to action instance [sys_id].”

I have already configured the flow to Run As: System User, but I am still receiving the same error while publishing the flow.

Could anyone please help me understand what might be causing this issue and how to resolve it?

Thanks,
Chandan

6 REPLIES 6

Hemanth M
Tera Sage

Hi @chandan86patra ,

 

Can you check the action using the sys_id in the "sys_hub_action_type_definition" action table and open that action in your flow, verify if everything looks good there

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026

@Hemanth M  : record is not present in sys_hub_action_type_definition

Hemanth M
Tera Sage

Hi @chandan86patra , are you using actions in your flow?, please review all the actions and subflow used in once. 

and also, since its in dev, you can do a copy flow and try to publish copied flow.

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026

@Hemanth M   I am using the copy flow in that we are receiving the error and when we have checked the main flow in that also we are receiving same error.