error in flow designer publish
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
5 hours ago
Hi All,
I am receiving the following error whenever I try to publish the Flow Designer flow in the DEV instance:
“User does not have access to action instance [sys_id].”
I have already configured the flow to Run As: System User, but I am still receiving the same error while publishing the flow.
Could anyone please help me understand what might be causing this issue and how to resolve it?
Thanks,
Chandan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 hours ago
Hi @chandan86patra ,
Can you check the action using the sys_id in the "sys_hub_action_type_definition" action table and open that action in your flow, verify if everything looks good there
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 hours ago
@Hemanth M : record is not present in sys_hub_action_type_definition
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 hours ago
Hi @chandan86patra , are you using actions in your flow?, please review all the actions and subflow used in once.
and also, since its in dev, you can do a copy flow and try to publish copied flow.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 hours ago
@Hemanth M I am using the copy flow in that we are receiving the error and when we have checked the main flow in that also we are receiving same error.
