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Error: "RP" is not defined in KB

renatasanto
Tera Contributor

I am tryng to customize some points in the tabela kb_knowledge, but somehow I am dealing with a problem when I try to update the value in the field vali_to. I used the Script Debbuger to understand what is running when I tried to update the valid_to value, and I recieved a series of messages with "Error: "RP" is not defined". 

Does anyone knows why is this happening and how can I fix it?

2 REPLIES 2

GlideFather
Tera Patron

Hi @renatasanto,

 

you just mentioned that you did "some customisations", and I guess it answers your question 😞

 

If you want help with debugging, share with us the customisations and also explain what are they - is it a BR (what type) or something else?

 

With such vague description nobody will be able to help you... the better question the better answer. 

 

EDIT: or try to explain your motivation, perhaps there's alternative to your current solution...

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Hi @GlideFather , 
I am organizing the KB creating articles, base, notifications flows, rules for approvals and putting two fields as read only (published and valid_to). The BR with the message "Error: "RP" is not defined" was not created in that process, and it's used for validations of the translated articles.