Error: "RP" is not defined in KB
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3 hours ago
I am tryng to customize some points in the tabela kb_knowledge, but somehow I am dealing with a problem when I try to update the value in the field vali_to. I used the Script Debbuger to understand what is running when I tried to update the valid_to value, and I recieved a series of messages with "Error: "RP" is not defined".
Does anyone knows why is this happening and how can I fix it?
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41m ago - last edited 40m ago
Hi @renatasanto,
you just mentioned that you did "some customisations", and I guess it answers your question 😞
If you want help with debugging, share with us the customisations and also explain what are they - is it a BR (what type) or something else?
With such vague description nobody will be able to help you... the better question the better answer.
EDIT: or try to explain your motivation, perhaps there's alternative to your current solution...
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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22m ago
Hi @GlideFather ,
I am organizing the KB creating articles, base, notifications flows, rules for approvals and putting two fields as read only (published and valid_to). The BR with the message "Error: "RP" is not defined" was not created in that process, and it's used for validations of the translated articles.