Error "Unable to save the fulfillment step" in Catalog Builder

Edward Rosario
Mega Sage
Mega Sage


Hello All,
I'd like to see if anyone has seem this issue.  I am using catalog builder to build a cat item and there's an  error occurring when trying to save the fulfillment step "Unable to save the fulfillment step"
I've included a snippet of the error
error.png

1 REPLY 1

AJ M
Mega Sage

Try setting the Record Producer fields to allow edit and save in destination:

Not able to edit/view Fulfilment Step in Catalog Builder - Support and Troubleshooting - Now Support...

 

Configure the Record Producer form to display the Allow edit option and Save Options field. Also, select the Allow edit option and set the value of the Save Options field to Save in Destination.

Ensure that the record producer is not restricted for the users with catalog_builder_editor role.