Error:Source descriptor is empty while recording access for table sn_hr_core_topic_detail: no thrown error
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-20-2020 11:16 PM
Hi All,
I have the following error in the error logs.Could you please assist on how to work on this.Please explain in detail as I have no knowledge on HR.
- 7,428 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-20-2020 11:21 PM
Hi Madhu,
this is because of cross scope privilege record access
please share from which scope you are trying to read sn_hr_core_topic_detail table
You need to create an entry into Restricted Caller Access table with Status as Allowed
Example: I assume your script is running from Global scope so I gave this example
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-20-2020 11:30 PM
Hi Ankur,
I am not sure from where this is being accessed.Created by is shown as one user ID which was created for some other purpose.But anyhow I have added the above restricted caller access record.I will check after sometime If the error logs are stopped or if they are still coming.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-20-2020 11:36 PM
Hi,
you need to be sure from which scope the HR Topic Detail table is being tried to access.
For my example I gave Source Scope as Global
It might be different for your case.
So accordingly change it
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-20-2020 11:48 PM
Hi Ankur,
Even after adding the Restricted caller access record.I am getting the error.Could you please help me other ways to check this.