Error:Source descriptor is empty while recording access for table sn_hr_core_topic_detail: no thrown error

Madhu5
Tera Contributor

Hi All,

I have the following error in the error logs.Could you please assist on how to work on this.Please explain in detail as I have no knowledge on HR.

11 REPLIES 11

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Madhu,

this is because of cross scope privilege record access

please share from which scope you are trying to read sn_hr_core_topic_detail table

You need to create an entry into Restricted Caller Access table with Status as Allowed

Example: I assume your script is running from Global scope so I gave this example

find_real_file.png

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

I am not sure from where this is being accessed.Created by is shown as one user ID which was created for some other purpose.But anyhow I have added the above restricted caller access record.I will check after sometime If the error logs are stopped or if they are still coming.

Hi,

you need to be sure from which scope the HR Topic Detail table is being tried to access.

For my example I gave Source Scope as Global

It might be different for your case.

So accordingly change it

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

Even after adding the Restricted caller access record.I am getting the error.Could you please help me other ways to check this.