The CreatorCon Call for Content is officially open! Get started here.

Error when connecting to ServiceNow

thodupunsk
Tera Contributor

Hi Everyone -

 

I have created a scripted rest api and provided it to our network admin to query our CMDB with a mac address and send a response back as valid CI or Invalid CI. When he tried to connect to ServiceNow via. the endpoint he's getting an error (Attached the screenshot). I tried using PostMan and the end point is working fine. Any pointers on if there is anything missing?

 

Thanks,

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@thodupunsk 

you tried from postman and it works means the connectivity and credentials are correct.

When the 3rd party team is consuming seems they are not able to reach to the endpoint and hence that error.

Did you check that?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader