ERROR - You need to get permission to see this data

Nagashree5
Tera Contributor

Hi All,

 

Getting the below error for non-admin users in a custom workspace homepage. Can anyone know how to give access to avoid this error.

Nagashree5_0-1731043562449.png

 

Thanks, in advance.

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Nagashree5 

 

Seems you dont have access to case tables and that is reason it showing error. please get the case agent role to see the record.,

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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WORKFLOW-COWBOY
ServiceNow Employee
ServiceNow Employee

Check to see if the table in the data visualization has a "report_view" ACL created or not. That's most likely the issue. I believe this issue was fixed in later releases, but was present in Vancouver. 

 

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