Estimated delivery field on Requests in Service Portal

Renu9
Tera Contributor

Hi All,

Once after we submit a request, we are receiving the estimated delivery field on service portal with the duration. Could you please help me letting know from where the estimated delivery value is fed up. 

According to my requirement, for one of the catalog item, the estimated delivery field should vary based on few conditions.

So, Please help me where can I get script of estimated delivery field in service portal. The below is from my PDI

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5 REPLIES 5

midjoule
Kilo Sage

Hello,

I came across the same need for information.

This support doc might help.