Export Definition dot walked fields not visible

davidc1
Kilo Contributor

I am trying to create a new export definition, but am having trouble accessing dot walked fields I need.

We have the following table reference relationship:  [task_ci] references-> [task]  (and [incident] extends [task])

I need to access the dot-walked fields on the Incident table, as Incident is a subtype of Task, but am not seeing these visible.  For example "Awaiting FE" is a custom field on the Incident table.  It can be accessed through the custom report builder, but not on the export definition:

find_real_file.png

Any ideas?

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

Hi David,

try to set this system property to true and check once whether it shows or not

glide.ui.list.allow_extended_fields -> true

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

This property is already set to true.  We can see extended fields, but just not the subclass table fields on the export definition

vgani
Giga Expert

Hi David,

 

Have you found solution for this. Having similar issue.

 

thanks

HugoM
Tera Contributor

Hi,

 

We have the same problem, any solutions from anyone?

 

Thanks in advance