How to make the Short Desc and Description fields editable for a certain standard change template.
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03-20-2024 01:30 AM - edited 03-20-2024 01:53 AM
Hello, everyone.
I want to make the 'Short Description' and 'Description' fields editable for a certain standard change template.
I checked the 'Mark standard change fields readonly' client script and Script include, but I'm not sure where to make changes.
Can someone please assist me in making adjustments to the script?
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03-20-2024 02:00 AM
in that client script check the URL and see which change template it is using sysId
Based on that make the field as editable
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader