Export one report to pdf

felipe14
Tera Contributor

I need to export only one record as a PDF, but without admin access it's impossible. Does anyone know what roles I can give to the end user?

 

6 REPLIES 6

BrianProvencher
Giga Guru

I believe the itil role allows PDF exports.

@BrianProvencher 

 The user already has the ITIL role.

Matthew_13
Tera Guru
You don’t need admin to export one record as PDF in ServiceNow.
Try an do this:
  • Make sure the user has read access to the table (ACLs).
  • From the record form, they can use Form header → Export → PDF.
Roles:
  • No special role required for form PDF export.
  • If they’re exporting via Reports, give report_user (or itil).
If it still doesn’t show:
  • Check ACLs or a custom UI Action blocking export.
Best minimal role (Only if needed): report_user
Let me know if helps my friend. Thanks 

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