External vendor accounts and access storage

[Maria20]

Looking for suggestions....  We are currently licensed for ITSM and Project Management.

I have been asked to research if ServiceNow is capable of storing external vendor account details and access.   From time to time, we are requested to provide audit with a detailed list of our external vendors and the access they have to our network, drives, servers, applications etc.

It would be optimal to be able to log access tickets against these external vendor accounts.  Or at least have a way of keeping track of when access was granted/rescinded.

Has anyone done anything like this before?  Or know of anything that ServiceNow has to offer with respect to this type of request?

Thanks in advance.

[Abbas_5]

Hello @Maria20,

Please refer to the below link:
https://www.servicenow.com/community/itom-forum/creating-third-party-vendor-user-accounts-in-service...

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

[Maria20]

Thanks so much, Abbas.  While this article has useful information, it is not exactly fulfilling the request that was made of me.  I appreciate your response, though.

Maria.