F5 Load Balancer Virtual IPs - where to add or build relationships in CMDB
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08-13-2018 02:40 PM
Good Afternoon! We are not Discovering our F5-Big IP Load Balancers. I need to add/track the virtual IPs configured on the F5 (by dns name & IP) and I am not sure how to do that. I checked the related lists and nothing seems to fit. I read the ServiceNow docs I could find and also searched the community pages and am still not sure what to do with them. Can someone give me suggestions please! Thanks in advance!
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08-23-2018 10:36 AM
Intentional - we have limited discovery licenses.
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02-03-2020 11:27 AM
I'm still doing some testing with this at the moment, so don't harang me if the process is flawed... This process is actually adding the IP list I pulled out of SolarWinds tied to a particular F5 node, into the CI IPs related list on the CI itself.
The steps I've been following are:
1. Go to the F5 CI and scroll to the bottom to the Network Adapters related list.
2. Create a new Network Adapter. I've named mine "F5 VIP - 10.x.x.x". Repeat for all VIPs.
3. Go to the IP Address table and create these IP addresses and relate them to the Network Adapters created in the previous step.
4. These IPs will now show up in the CI IP list on the CI record.
I'm working on doing some Service Mapping at the moment and most of my maps are stopping at one of the F5 VIPs, so I'm really just trytng to find a workaround so that the Service Mapping will continue on on the other side of the F5.
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07-13-2020 07:28 AM
Thanks for your response. Since this post, we are now discovering our F5s. So much easier.
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12-18-2020 01:24 PM
Hello,
I am trying to find a way to discover F5 but I am not yet succeeded. It seems you discovered your F5. Can you please share any steps?
Thanks,
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12-18-2020 03:48 PM
At our organization, I ended up getting 'Administrator' role added to my Windows domain service account and set up that credential as a Basic Auth type credential within ServiceNow. I already had the credential added as a Windows credential, but it was not being used for REST authentication against the F5. Once I added it as Basic Auth it worked like a charm.
Hope this helps.
-Will
