FAQ is not visible to users

Priyansh_98
Tera Guru

we have configured the user criteria on the knowledge base level,

in can contribute we are ignoring china users to edit the articles,

using can read criteria we are displaying the articles to china users.

but i have created FAQ article these are not china users even there is no criteria on article level.

i have check using user criteria diagnostic as well, 

Priyansh_98_0-1710777412459.png

but in portal it not visible to china users..

Priyansh_98_1-1710777476472.png

 

can anyone suggest what should be the solution to fix this issue.

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