Few widgets are not visible to end users in service portal, however they are visible to admin users. How can i resolve this?

Ajay Sharma2
Tera Guru

Few widgets are not visible to end users in service portal, however they are visible to admin users. How can i resolve this?

7 REPLIES 7

Hi Vishal,

I haven't applied any role while creating a widget.

 

Regards,

Ajay Sharma

Harsh Vardhan
Giga Patron

what exactly have you written in widget? if you are showing some fields value on that widget , might be possible the ACL is restricting them to view that. 

 

 

Also validate the role restriction has mentioned in the widget script ?