Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Few widgets are not visible to end users in service portal, however they are visible to admin users. How can i resolve this?

Ajay Sharma2
Tera Guru

‎04-12-2019 01:59 AM

Few widgets are not visible to end users in service portal, however they are visible to admin users. How can i resolve this?

0 Helpfuls
  • 3,770 Views
7 REPLIES 7

Ajay Sharma2
Tera Guru
In response to Vishal Khandve

‎04-12-2019 02:13 AM

Hi Vishal,

I haven't applied any role while creating a widget.

 

Regards,

Ajay Sharma

0 Helpfuls

Harsh Vardhan
Giga Patron

‎04-12-2019 02:16 AM

what exactly have you written in widget? if you are showing some fields value on that widget , might be possible the ACL is restricting them to view that. 

 

 

Also validate the role restriction has mentioned in the widget script ?