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Abort RITM closure if work order or work order task is active

Hi,I have a requirement that if user directly closing the RITM, system will check if there is any active work order or active work order task for that work order is there or not.If yes, then system will abort closing the RITM. I have created a before...

Ap_1 by Tera Contributor
  • 279 Views
  • 3 replies
  • 0 helpfuls

CI approval group

When a change goes to 'asses' state, approval should go to selected CI's approval group. Please can someone help me out on this usecase.

PDI are unavailable

PDI are unavailable. Is there a known outage? When can we expect it to be back?

sudhir_SNOW by Giga Explorer
  • 319 Views
  • 4 replies
  • 0 helpfuls

Resolved! Client script and script include help

Hi All, I have tried to write a very simple client script and script include which will simply show a message when the priority value changes on an incident record. This is just for testing purposes. Could anyone point out what I have got wrong here ...

Alex319_0-1709292700383.png Alex319_1-1709292770805.png Alex319_2-1709292809216.png
Alex319 by Giga Guru
  • 1107 Views
  • 11 replies
  • 1 helpfuls

Catalogue Builder

HI,User not authorized in the catalogue builder to edit any of the items, Even the owner of the catalogue item is not able to edit.The user has catalog_admin role When tried to open in the builder"You are not authorized to edit this record." What els...

JoE7289e by Tera Contributor
  • 366 Views
  • 3 replies
  • 0 helpfuls

Need to return public holiday value

Hi Team, I have a catalog item named annual leave where I have configured few field like requestor which is populating current logged in information ,Start date (date time type) and End date(date time type) and how many public holidays days selected ...

Report on re-opened requests

Hi, Trying to report on re-opened requests over last 12 months but cannot see re-open count on the request table, is there an easy way to report on this? Thanks,Alex

How to use $timeout function to send data to server side on portal

Hi All,  I am trying to send from the client controller to the server side, I am getting the data on change of field which is a  choice list on portal which is a HTML Field. So i tried without $timeout the data is not coming properly so i am using $t...

Priya75 by Tera Contributor
  • 672 Views
  • 4 replies
  • 0 helpfuls

How to create report based on string value

How to create create report based on string value and if 1st 2 values are unique then i want to show in one single line bar chart Ex: HYD Campus - Main BlockEx: HYD Campus - 12nd BlockEx: HYD Madhapur - Block Ex: Pune - Mumbai MainEx: Pune - Head off...