ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! onsubmit client script is not working for attachments in scoped app

Hi All,I am having an attachment in record producer in scoped application. It should not allow  more than 1 attachment on submit. Below is the code. But the rowcount is always showing as 0. Please help here function onSubmit() {      var proof=g_form...

Renu9 by Tera Contributor
  • 1130 Views
  • 6 replies
  • 0 helpfuls

glide.ui.session_timeleft - Query

As per the Servicenow Configuration Having value in glide.ui.session_timeleft the property there will be prompt displayed for the users to extend their session. But no prompt is visible in native & portal view. Any idea why prompt is not visible ?  H...

Need UI Macro with the checkbox

Hi All. I want to have a ui macro with a checkbox and text to it like "I acknowledge the above statement". This will be on a request form and the check box needs to be mandatory.So far im not able to get the check box and text on the same line and al...

nikhitha24 by Tera Guru
  • 435 Views
  • 1 replies
  • 1 helpfuls

Asana Service now Integartion

I am required to Integrate Asana with ServiceNow, i am trying to configure the webhooks for Asana but still haven't reached there yet.Any documentation, links, or guidance will be helpful. Thanks !! 

spectura77 by Tera Contributor
  • 842 Views
  • 8 replies
  • 1 helpfuls

Resolved! How to debug a workflow script?

Hi All, I have written a workflow script and it doesn't seem to work as per the design.  Requirement : On a catalog request there are several checkboxes which the user chooses and rehire is one of the option. So when the user selects rehire on the ca...

catalogitem

Hello, ive a service catalog page and some items to order, once user user click on the submit, it shows the error as given in the question. i check the console the following error shows up.[SCRIPT:EXEC] Error while running Client Script "total amount...

tilmenastij by Giga Contributor
  • 432 Views
  • 2 replies
  • 0 helpfuls

Resolved! Problem ticket in servicenow

Hi,  I accidentally clicked create new problem ticket and the problem ticket form got opened and I came back without doing anything . Will the problem ticket is created or not?please can someone help me with this

Sharkrocks by Mega Contributor
  • 4566 Views
  • 3 replies
  • 1 helpfuls

Resolved! Dev Instance re-adding color and banner

How Can I Update Dev Instance to re-add color and banner indicating it is Dev instance . It is next experience instance. Provide the proper solution for it Thank You!Hitesh Ramba

Hitesh Ramba by Tera Contributor
  • 1603 Views
  • 8 replies
  • 3 helpfuls

Is service now Suit certification is free ?

1.I want more details about service now Suit certification , What is the use of it and would like to know about importance of it.2. The difference between Suit certification , micro certification and main certification of service now. Please explain ...

Aditya1204 by Tera Contributor
  • 3010 Views
  • 4 replies
  • 2 helpfuls

Creating KB article from service portal

Hi, I have added KB articles manually as grid container in my widget in service portal page. I have asked to create a button to add more articles as different tiles in the container and show a pop-up when "add more" button is clicked. That pop-up sho...

Relationship b/w user, role and user_has_role table

Hi Everyone, I am trying to understand how the relation b/w sys_user, sys_user_role and sys_user_has_role tables is configured. I have to implement the same related list setup but unable to do so.On sys_user table, open a user profile, we can see a r...