Fields show extra options in Mobile Agent App.

Yash Menkudle1
Kilo Contributor

Hello,
In case form we have a field name as 'Waiting on' which has 6 options. And waiting on the field is present on the case table.
We added the same field on Mobile Agent App but here we can see more than 6 options (see Screenshot). 
And case table has more than 2 child tables and all the options are came from that child tables.

To remove those extra options we also wrote some scripts in which we applied that to Mobile/Portal still options are over there.

how can we remove unnecessary options from that function?

 

1 REPLY 1

sp32
Tera Expert

Hi Yash, I am facing the same issue, were able to figure out the solution?

Thank you.