Fields show extra options in Mobile Agent App.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-22-2023 11:28 PM - edited 08-23-2023 02:31 AM
Hello,
In case form we have a field name as 'Waiting on' which has 6 options. And waiting on the field is present on the case table.
We added the same field on Mobile Agent App but here we can see more than 6 options (see Screenshot).
And case table has more than 2 child tables and all the options are came from that child tables.
To remove those extra options we also wrote some scripts in which we applied that to Mobile/Portal still options are over there.
how can we remove unnecessary options from that function?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2023 10:58 AM
Hi Yash, I am facing the same issue, were able to figure out the solution?
Thank you.