Find how the default view has been modified

rohitservicenow
Mega Guru

Hello, 

We have experienced a strange issue this morning where the Default view on HR form has been modified and all the fields have been removed from the view. 

when I checked the Form Layout versions, don't see any recent changes.

Tried checking the customer updates (sys_update_xml) table with no luck. Want to check how do we know how the default view has been modified?

 

4 REPLIES 4

Naga Ravindra R
Kilo Sage

Hi, yes there will be a separate table for views in ServiceNow. try to find over there.

 

In related lists section, you can find default view for all tables.

someting like this:

find_real_file.png

Thank you Naga Ravindra, I already checked here and don't see any new changes.

Community Alums
Not applicable

Same issue we are also experiencing , whenever we move any update set to the instance , ,this list layout get to default only,

Don't know why 😞

Have you tried logging the call with ServiceNow?