Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Find how the default view has been modified

rohitservicenow
Mega Guru

Hello, 

We have experienced a strange issue this morning where the Default view on HR form has been modified and all the fields have been removed from the view. 

when I checked the Form Layout versions, don't see any recent changes.

Tried checking the customer updates (sys_update_xml) table with no luck. Want to check how do we know how the default view has been modified?

 

4 REPLIES 4

Naga Ravindra R
Kilo Sage

Hi, yes there will be a separate table for views in ServiceNow. try to find over there.

 

In related lists section, you can find default view for all tables.

someting like this:

find_real_file.png

Thank you Naga Ravindra, I already checked here and don't see any new changes.

Community Alums
Not applicable

Same issue we are also experiencing , whenever we move any update set to the instance , ,this list layout get to default only,

Don't know why 😞

Have you tried logging the call with ServiceNow?