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Resolved! Remove break/line from page in Portal

Good afternoon, Quick question; How to I remove the break/line in this page? Can't see any logical difference between index vs. sc_landing. See picture below (index first, sc_landing second); AAs you can see, there is a minor gap on the second pictur...

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AdrianHolm by Tera Guru
  • 1559 Views
  • 2 replies
  • 0 helpfuls

Resolved! create change task using Business rule

Hi ServiceNow Experts, My requirement is to create a change task, when the change request short description contains "Planned Outage". I have written the below script. Can you please help me with this, as change task is not being triggered.  createTa...

Resolved! Scheduled email of report - Roles/permissions needed

Hi,we've configured a scheduled sending of a report on the alm_hardware table (it is a multi-level pivot report), that is exported in PDF format. Then, we've set up a user in the "run as" field of the scheduled report, in order to let it run as a gen...

simonezini by Giga Sage
  • 3629 Views
  • 5 replies
  • 1 helpfuls

Picture as a link - Service Catalog

Hi All, I have to place a picture in the catalog item. Clicking on that should redirect to another page. Please let me know how to achieve this? Thanks in advance, Vinu

Vinu1 by Tera Expert
  • 1965 Views
  • 3 replies
  • 0 helpfuls

what is the name and where I can find these backend name?

Hi I am writing client script when I will click on save or update button then particular field on form should be hide and when I will click on the close task button then that particular field should be visible and mandatory and after selecting that f...

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ak49 by Tera Contributor
  • 5443 Views
  • 5 replies
  • 1 helpfuls

Resolved! allow only integer in a variable

I have a wizard that has several variables that should only allow the user to enter numeric values.   How I do enforce that in a wizard client script?

leahp by Kilo Guru
  • 14105 Views
  • 13 replies
  • 16 helpfuls

Resolved! Accept Risk Button in problem form

Hi All, Can any one tell me what is actual use of Accept Risk Button in problem form and when it is required. and also suggest me any relevant and easy to understand document for complete out of box problem management and change management for freshe...

keval3 by Tera Contributor
  • 3516 Views
  • 3 replies
  • 3 helpfuls

Resolved! Record Producer Variables Best Practices

All,  Like most of you, our portal has several record producers that generate incident tickets around typical issues such as login issues, hardware break/fix, and software faults.  Also, like most of you, the record producers have a few lines of scri...

Derek Jones1 by Tera Contributor
  • 4646 Views
  • 3 replies
  • 2 helpfuls