flow design - Catalog MRVS

priyakakarla20
Tera Contributor

Hello Experts,

I have a catalog item in ServiceNow.

In that, I have a Multi Row Variable Set (MRVS) with variables Environment and Domain.

  • Domain choices: Internal, External
  • Environment choices: Prod, Public, Semi-Pub

I created a Flow Designer flow. After the catalog item is triggered, MRVS variables are not directly accessible, so I used a For Each loop to process the rows.

Based on the Environment and Domain conditions, I am creating SCTasks. This part is working.

However, the issue is:
In the MRVS, I can add multiple rows (e.g., both Internal and External conditions), but in the flow, only one condition/task is being generated. The remaining rows are not being processed as expected.

Thank you,
Priya.

11 REPLIES 11

Hi @Mame1 ,
Thank you for the response,
Even task is not created for both rows, only single task is created.


Can you please show on details the 'create catalog task' action ?

@Mame1 ,

priyakakarla20_1-1776529317438.png

 

 

@priyakakarla20  not this one—I meant the one in the waiting state (number 8).

 

@Mame1 ,
That is not in waiting state - not run state, once close the first task, second task is created.

priyakakarla20_0-1776530277761.png