FLOW designer not fetching catalog variables at the RITM level

Safaa EL MOIDNI
Kilo Contributor

Hello,

The "Get Catalog Variables" action in my flow designer does not seem to work as expected.
Only some variables are displayed in the RITM.

attached, the configuration I made

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

So which type of variables are not shown in the Available Slush bucket?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi, 

Actually, I create new variables on an existing item, so my new variables doesn't appear when I submit a request (checkbox, reference, selectbox..)

Hi,

Sorry didn't get this

new variables doesn't appear when I submit a request

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Some of variables we have on "Selected" doesn't appear at the RITM level after submitting a request

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