FLOW designer not fetching catalog variables at the RITM level

Safaa EL MOIDNI
Kilo Contributor

Hello,

The "Get Catalog Variables" action in my flow designer does not seem to work as expected.
Only some variables are displayed in the RITM.

attached, the configuration I made

7 REPLIES 7

Hi,

It has nothing to do with Flow Designer

There must be some client script or UI policy which is running on RITM which is hiding it

Ensure Applies on Requested Item is Uncheck for your Catalog client script or Catalog UI policy

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Thank you, I will re-check my Client Script and UI Policy.

But I have also this error, It appears on flow designer execution if you can help on this please.

find_real_file.png

Hi,

What's the step 9? what's the purpose of that?

Some OOB Action?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader