Flow desiner - Group manager approval

MARISA INACIO1
Tera Contributor

Hello everyone

 

I am having a problem with a flow. I need an approval for a manager from the group I choose, but if I use the Action "Ask for Approval" I can only get all or someone from the group or a specific person to approve. But what I need is to be able to say that the one who approves is the manager of the "test" group, for example.

Does anyone know how I can do that?

 

Thanks in advance

Marisa

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@MARISA INACIO1 

if you want approval should be done only by group manager then will the group be always the same so that you can get the group manager and set the manager user as approval using script

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

priyasunku
Kilo Sage

Hi @MARISA INACIO1 

 

You can directly select the user as below

 

priyasunku_0-1677669192214.png

if you want to get it dynamically. You can store the group in any of the field or variable. Do dotwalk and get the manager and add it in the approval action.

 

priyasunku_1-1677669272952.png

 

If my answer solved your issue, please mark my answer as Correct & 👍Helpful