Flow engine context is in queued state and not executing

[srijamadhuri]

Hi,

Flow engine context for the flow is in queued state and not executed. 

If we go to flow designer and test - flow is triggered.

Is there any configuration where flow designer triggering to be enabled?

We used catalog item through record producer  - on create triggering the flow.

Attached the screenshot where you can see 2 flows are queued which came for service portal catalog form submission and other one which is in complete state from flow designer test .

 Anything over upgrade to verify?

[Harsh Vardhan]

this is bit odd, can you try to add test flow designer which will have only first action and after add log , then test it while creating a request. 

i would say give a try by changing the flow action for troubleshoot.

[Priyanka Chandr]

Hi,

Please have a look into this

https://hi.service-now.com/kb_view.do?sysparm_article=KB0722358

that will help you.

Please mark it correct and helpful, if applicable.

Thanks,

[srijamadhuri]

Hi @Priyanka Patil ,

Verified, They are in ready state

[shivanki1]

Hi srijamadhuri,

I am having same issue ! Did you get the solution of this.

[Clyde Wimbrough]

I'm having same issue after upgrade to Orlando.  Has there been a solution found for this issue.