Resolved! Refresh the form in server side
Hi, I want to refresh my REQ form automatically once the request is created as the approvers in the approval tab appears only after I refresh it manually .
Forum Posts
gs.getMessage() not working in email script
Hello all, We have a service catalog with a variable that has, say, 2 options. An email script is created to get the translated versions of the drop down options in the email using gs.getMessage(). But even if I change the system language to French a...
Resolved! Incident's short description should get auto populate to incident task while creation of incident task. How to do this by using client script?
Incident's short description should get auto populate to incident task while creation of incident task. How to do this by using client script. How to do this?
Insert Multiple Records from same request-POST is not working.
In Import Set Table API, Insert Multiple Records from same request-POST is not working. Can anyone provide solution on how does that work?
Resolved! how to call a script include and a function from business rule when to run condition?
Hi All how to call a script include and a function from business rule in "when to run" condition?
Do you want to Save changes a alert with Save/Discard buttons. On click of save I want the field values to be saved
Hi All, In Custom scoped application, when I do changes in the form portal side and moving out facing an alert "Do you want to save your changes " with save and discard buttons. So my requirement is to save the fields when I click on sav button in th...
Unable to add an attachment using background script
Hi service now proffessionals, Iam trying to add an attachment to an closed incident via background scripts but iam unable to add , below is the script im using to add . can you please suggest if this script is right or any m...
Resolved! Retroactive SLA doesn't run unless using "Repair SLA"
Hi, I have defined an SLA that's not starting as expected. Is this possibly because I'm using dot-walked fields? Or because it has retroactive start? If I use the "Repair SLAs" functionality by Related Links, the SLA starts as expected. And, if this...
Resolved! How to send email or notification dynamically for group managers through workflow ?
How to send email or notification dynamically for group managers through workflow ? Thanks
servicenow developer day to day activities
what is day to day activities for service now developer
How to add multiple CIs on a Change Request Record Producer thru Service Catalog
Hi - I am building a simplified change request that will be submitted thru the portal. I am using a Select List and mapping it to the configuration item so the requester can provide more than one CI when needed and getting the error message when subm...
Resolved! Review button visibility on Change request
Hi all, On the three types of change request (Normal, Standard, Emergency), I want to make Review button to be visible on the form only when all the corresponding change tasks are closed. Can someone let me know how can we achieve this? Regards, Pa...
Client-side code DOM manipulation
Hi, Which elements are under DOM manipulation in the client script? Thanks and Regards, Ramarao
How to display approvers in Flow Designer stages
Hi, How to display approvers in Flow Designer stages. I see the configuration on Workflow editor only. I don't see any configuration on Flow designer. I have an issue that end users don't know that waiting who approves the request from Service Portal...
Display emails instead of user names in list collector variable.
Hi all, Please help me with the variable type which can allow requestor to select multiple email ids of users, from the variable value referring to "sys_user" table. I tried many possible from list collector, there is no luck. Please help me with...