Flow is showing as waiting for catalog task

[Atik]

Hi everyone,

I'm encountering a problem with the flow. When a catalog item request is submitted and a RITM is generated, it creates five tasks in parallel. However, even after I close these catalog tasks, they continue to show as "waiting" in the flow execution and RITM is not getting closed.

Does anyone can help me to understand why this might be happening?

[Mark Manders]

If you would answer the questions in your previous question (https://www.servicenow.com/community/itsm-forum/why-create-catalog-task-action-is-showing-waiting-ev...), it would help in resolving it. What do the flow executions say? You only show the screenshot of the 'waiting' not what is happening behind it. 

The wait is on 'creating' of the task, so that seems to have nothing to do with the closing of anything. Open the flow context and see the executions. If it doesn't show anything (which I assume since you ignored that 3 times before), add reporting settings and test it again, so you know what it is waiting for.

[Atik]

@Mark MandersNo errors or other issues are showing up during the flow execution.

[Mark Manders]

Can you share a screenshot of the execution in the operations view and also of the create task action? If it's not completed, it has to show something.

[Atik]

Hi @Mark Manders , I’ve attached screenshots of the flow logs and execution details.