Fulfiller is not able to see reopen UI action on the form.

abhisek
Tera Contributor

‎07-27-2023 02:38 AM

Fulfiller is not able to see reopen UI action on the form.

Could you please help me out.

Thanks&Regards,

Abhisek Chattaraj.

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5 REPLIES 5

OlaN
Giga Sage
Giga Sage

‎07-27-2023 02:49 AM

Hi,

What debugging have you done?

Can you provide some more detail on the issue?

Have you checked the conditions on the UI action?

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abhisek
Tera Contributor
In response to OlaN

‎07-27-2023 02:51 AM

Hi Olan,

 

This issue is in my PDI.

 

Thanks&Regards,

Abhisek Chattaraj.

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Samaksh Wani
Giga Sage
Giga Sage

‎07-27-2023 02:52 AM

Hello @abhisek  

 

Check out the condition of UI Action.

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it Helpful.

 

Regards,

Samaksh

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abhisek
Tera Contributor
In response to Samaksh Wani

‎07-27-2023 03:56 AM

Hi Samaksh,

Condition is, new global.IncidentUtils().canReopenIncident(current)

 

Thanks&Regards,

Abhisek Chattaraj.

0 Helpfuls