g_scratchpad isn't working in Display BR after versioning up instance
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07-30-2023 11:19 PM
The g_scratchpad isn't working in Display BR after versioning up my instance.
I am looking for the way to solve this problem.
Does anyone know this solution?
Thank you

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07-30-2023 11:41 PM
Hi @Yuya Toda
Seems like an anomaly, please reach out to servicenow for helping out, may be raise a HI ticket for this.
Aman Kumar

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07-30-2023 11:54 PM
Hi there,
Isn't it working everywhere g_scratchpad has been applied in your instance? Or only a specific Business Rule? Can you share some details?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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07-31-2023 12:06 AM

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07-31-2023 12:27 AM
g_scratchpad is applied a lot out-of-the-box already, so its definitely on your instance.
Though regarding your specific business rule, can you share some details?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field