Generate a service catalog request using Rest API

Supritha3
Tera Contributor

Hi,

I have a requirement to integrate a third part application using which ill have submit a particular catalog item and must be able to generate a request and RITM in my servicenow instance. Since am new to the concept of API can I please get some assistance on how I can perform this.

Should I be using the Post method(submit an order) to perform this.

Any help and guidance is appreciated.

Thanks,

Supritha F

7 REPLIES 7

Sajilal
Mega Sage

Here are some links to help you out.

https://community.servicenow.com/community?id=community_question&sys_id=794b0321db9cdbc01dcaf3231f961934

https://community.servicenow.com/community?id=community_question&sys_id=2cd9cd40dbd0f3c0190dfb2439961996

https://community.servicenow.com/community?id=community_question&sys_id=be180b6ddb1cdbc01dcaf3231f961930

https://community.servicenow.com/community?id=community_question&sys_id=420d8769db9cdbc01dcaf3231f9619fc

Please Mark as ✅ Correct if this solves your issue and also mark ???? Helpful if it helps resolve your problem.

Thanks,
Saji

 

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Supritha,

refer below links for help

you can inform the 3rd party with the sample request once you try that via Postman

You will have to inform them about the catalog item sys_id, variables etc

How to submit a catalog item using the Rest API

How to order Catalog Items from REST API Explorer?

Cant create a catalog item using REST API

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Supritha 

Hope you are doing good.

Did my reply answer your question?

If so, please mark appropriate response as correct & helpful so that the question will appear as resolved for others who may have a similar question in the future.

Thanks!
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Supritha 

Hope you are doing good.

Did my reply answer your question?

If so, please mark appropriate response as correct & helpful so that the question will appear as resolved for others who may have a similar question in the future.

Thanks!
Ankur

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader