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Resolved! autopopulate field values (of user) using glideAjax

Hello, I am using below client script to auto populate field values ('manager' and 'lastname'), when user in 'requested_for' field changes function onChange(control, oldValue, newValue, isLoading, isTemplate) {   if (isLoading || newValue === '') {  ...

Resolved! Auto-populate fields from selected user

Hi all,  A bit of a beginner when it comes to javascript so I was hoping someone may have a recommendation for me. I've also found various tidbits of information out in the wiki on field auto-populating on forms but couldnt figure out how to piece th...

Bhadley by Kilo Expert
  • 37705 Views
  • 21 replies
  • 27 helpfuls

Classless Script include

hi i have a requirement that i have to write two classless script include and call the first one in second script include.i have written  script include 1 for addition var a;var b ;function Add(a,b){ var c = a+b; gs.addErrorMessage(c); return a,b;} s...

CMDB and SCCM

Hello, I want to integrate SCCM data (hardware characteristics, software...) into the ServiceNow CMDB. I have the CMDB and ITAM modules of ServiceNow platform. I can't use Service Graph Connector because I don't have ITOM. I can't use the SCCM plugin...

Survey Notification for Change Request

I have created a new survey for change management that is triggered when a change requests moves from the implementation state to the review state and the requestor of the change is the person that is responsible for completing the survey. However, t...

configure an order guide based on a user profile

Afternoon all   I am currently setting up an onboarding process for a client and would like to know if there is a way to pre-configure an order guide based on a users profile? They will need to order certain items before they start, such as uniform a...

Jack62 by Giga Guru
  • 529 Views
  • 4 replies
  • 1 helpfuls

Documentation on how to make Agent Workspace View Rules

Hello all,     I am having an issue with creating a new Agent Workspace View Rule.  I am not able to select any Views for the Agent Workspace.  I have attached an image of the issue that I am seeing.  What am I missing? Thank you.

lonesoac01 by Giga Guru
  • 828 Views
  • 2 replies
  • 0 helpfuls

Resolved! How can I create a relationship between changes ?

I would like to have a major change/event and link this change to all other changes in order to get a group of changes.This would provide a view of all changes included in an event.Do you know how can we do that ?