Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Generate email notification for Catalog Task Approval

incrypto
Tera Contributor

Hi all,

I'm trying to figure out how to generate an email notification from a Catalog Task Approval. The screenshot showing the trigger I'm using isn't working. Approval for > Catalog Task > Request Item > Item is what I'm dot-walking to for the tirgger condition. Ideas?

find_real_file.png

 

And here's a screenshot of the test flow I built to try and see if I can get this to work.

find_real_file.png

 

5 REPLIES 5

Hi there!

Instead of "Event fired" select "Triggered" and it should work.

Please mark my answer correct and helpful if this resolves your issue.

Regards,

Palak