Team, I have a database view that gets data from a multirow variable set and this multirow has a reference field. Everything works fine, but this database view is showing the sys_id instead of display value. Is there any set up to be done in database...
In form 2 date/time fields. 1 for Start date & 2 is End date. start date/time must be today or future. End date/time cannot be same & past from start date?
Hi SD, I need help in Business rule , My requirement is whenever Approver click on Approve button before approving the request current action date and Due date of RITM form should be check and condition is if current updating date is greater than D...
Hi, I just want to know how will I fetch UI Page data (Date field value) in Automated Test Framework (ATF) . As I have to validate the data. I have searched it for almost every possible way but not getting any solution regarding the same. Kindly do...
I want to print HTML script that is inside answer variable in below script, Can someone please help me ? +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:c...
When RITM state is set to 'Closed Rejected' or 'Close with no action' in active field value is set to true however post close rejected or close with no action, active flag should be set as false. Created business rule to override the value however un...
Hi guys, Trying to set up the notification for the incident inactive for 3 days. Below are settings under the inactive notification. Also try to setup via inactive monitors but doesn't work. Any suggestions would much be appreciated.
How to change the color of breadcrumb in Service Portal.
I am trying to update the email notification "Email assigned to group (sc_task). All fields are populated except for the "employee_name" which I'm trying to pull from the variables on the SCTASK itself. This is what the body looks like: ${mail...
Hey All, I've checkbox variables which are readonly initially, After submit, I need the checkboxes to be selectable during "ABC Approver" task only, How will I handle this? Thank You..
Hi Friends,Good Day !Has anyone implemented QR/Barcode scanning for hardware asset management in ServiceNow without using any application ?Thank you,Rishi
Hi Team, We have configured a CSAT survey and when a survey is completed its state there is one OOB field 'Percent answered' is automatically assigning a value in Assessment Instance[asmt_assessment_instance] table. But couldnot find the calculation ...
Hi All, This is regarding the knowledge articles that I want to republish the retried articles. I have tried the way suggested on community that I have a created a UI action named as publish that is only for articles that are retried using below scri...
Hi everyone, How ACL determines? Is it Specific to Generic or vice versa? Can anyone explain me! Thanks in Advance..
Hi All,I have a requirement to integrate between two servicenow instances. One instance is having a CMDB data and other one is empty. So there will be two things here to complete;1) One time sync of CMDB data: We may need to bring in the CMDB data ...
