Getting an error (Invalid value for 'requested for') while ordering a catalog

[RajuThelu]

Hi Team,

I am facing this issue of getting an error message (Invalid value for 'requested for') while ordering a catalog item only for a single user having ITIL role.After ordering item, the request and requested item are generated with correct information but still this error message gets displayed on order status page.

For all other users no such error is generated.

Can anyone please guide me to get rid of this issue?

Thanks

Raju

[Ankur Bawiskar]

Hi,

Please raise HI ticket with ServiceNow on this

Regards
Ankur

[RajuThelu]

Hi Ankur,

Thanks for update. May I know where I getting area's like widgets or business rule  upgrade issue.

Thanks,

Raju

[Ankur Bawiskar]

Hi,

please check upgrade logs

Regards
Ankur

[RajuThelu · Accepted solution]

Hi,

This issue with user list, Those user's are inactive.

Thanks,

Raju

[varunsingh]

HI Raju,

I am also seeing same issue. can you please explain how you were able to solve it.

Regards,

Varun Singh