Getting an error "Invalid requested resource path" after cloning (MS Teams integration)
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‎06-27-2022 04:47 AM
We have integrated Servicenow with MS Teams. Not using virtual agent, just live agent chat functionality we are using. Functionality was working perfectly fine before clone.
But after clone when trying to initiate a chat, we are getting an error "Invalid requested resource path".
See below screenshot:
We have check all the OAuth records which we have used (ServiceNow for Microsoft Teams App, Microsoft Teams Chat Single Tenant). They are as it is as before cloning.
Anyone have faced similar issue before?
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‎07-25-2022 10:28 PM
Hi Karishma
did you find the issue?
one of our ITIL users is having the same error, but it works ok for me and others.
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‎07-29-2022 03:32 AM
Can you share a screenshot with the chat title
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‎09-12-2022 10:46 PM
Hi, I'm having the exact same issue in the Agent Workspace. Did you manage to fix this?
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‎11-29-2022 05:50 AM
Hello Karishma,
I have the same issue after clone.
Did you fixed it?
Has anyone else encountered this problem?
Thank you!
