Getting error in Transform History

[Abdul333]

Hello All,

We are getting errors in Transform History. Please check the error details in the below screenshots.

It is showing "State as Complete with Errors".

Error Message:

Error Message: {"cmdb_key_value":{"incomplete":4},"cmdb_ci_db_instance":{"incomplete":2,"errors":2},"cmdb_ci_linux_server":{"unchanged":2},"cmdb_ci_service_calculated":{"unchanged":41},"cmdb_rel_ci":{"incomplete":43,"errors":43}}

 Why we get Incomplete errors in Transform History? and how we check and fix this?

@Ankur Bawiskar  @Mark Roethof  @Community Alums  @Amit Gujarathi 

Thanks,

Abdul

[Community Alums]

Hi @Abdul333 ,

This is a Great article to fix this issue :

A Guide to Troubleshooting Import Set Issues 

[Ankur Bawiskar]

@Abdul333 

did you debug the import set logs?

[Abdul333]

@Ankur Bawiskar ,

In the Import Set Logs we can see some errors,

Identification Reconciliation Engine(IRE) Processing errors->
1: ABANDONED: Abandoned due to too many errors
2: ABANDONED: Abandoned due to too many errors
3: ABANDONED: Abandoned due to too many errors
4: Found multiple dependent relation items [{"parent":0,"child":0,"parent_id":"b1898ce4f44a42108e923c03e9827035","child_id":"39898ce4bd4a42106638a7c1e5c38035","type":"Runs on::Runs","sys_rel_source_info":{"source_feed":"SGO-Dynatrace Services","source_name":"SGO-Dynatrace"}}] and [{"parent":0,"child":0,"parent_id":"b1898ce4f44a42108e923c03e9827035","child_id":"b5898ce4d34a42103681e9722fc56535","type":"Runs on::Runs","sys_rel_source_info":{"source_feed":"SGO-Dynatrace Services","source_name":"SGO-Dynatrace"}}] in payload
5: Found multiple dependent relation items [{"parent":0,"child":0,"parent_id":"b1898ce4f44a42108e923c03e9827035","child_id":"39898ce4bd4a42106638a7c1e5c38035","type":"Runs on::Runs","sys_rel_source_info":{"source_feed":"SGO-Dynatrace Services","source_name":"SGO-Dynatrace"}}] and [{"parent":0,"child":0,"parent_id":"b1898ce4f44a42108e923c03e9827035","child_id":"b5898ce4d34a42103681e9722fc56535","type":"Runs on::Runs","sys_rel_source_info":{"source_feed":"SGO-Dynatrace Services","source_name":"SGO-Dynatrace"}}] in payload

Error details:

sn_cmdb_int_util_cmdb_integration_execution_import_set table we can see these type of execution errors.

Can you please help me on this, what is the exact issue for these type of errors and how we can fix it?

Thanks,

Abdul