Hello,
I have created custom field u_on_hold_reminder. This field should be populated by current time + 14 days when On hold reason is Awaiting caller. I created client script which is calling script include to fulfill this.
Script include:
var ClientDateTimeUtils = Class.create();
ClientDateTimeUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
//Returns the Date/Time of right now + 14 days.
getNowDateTimePlus14: function(){
var date = this.getParameter('sysparm_addDays');
var second = this.getParameter('sysparm_addSeconds');
var now = new GlideDateTime(); // Sets current time to now variable
now.addDays(date); // Adds some days into now variable
now.addSeconds(second); // Adds some seconds into now variable
return now.getDisplayValue(); //Returns the Date/Time of right now.
},
type: 'ClientDateTimeUtils'
});
Client script:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
if (newValue == '1'){
var ajax = new GlideAjax('ClientDateTimeUtils');
ajax.addParam('sysparm_name','getNowDateTimePlus14');
ajax.addParam('sysparm_addDays',14);
ajax.addParam('sysparm_addSeconds',0);
ajax.getXML(doSomething);
}
function doSomething(response){
var answer = response.responseXML.documentElement.getAttribute("answer");
g_form.setValue('u_on_hold_reminder', answer);
}
}
Scripts are working fine but I am still receiving error message posted bellow:
Do you have any idea where can be problem?
Thanks in advance,
Ondrej
