Hi All, While creating incident in Washington DC PDI instance when I am trying to select 'Assigned to' there I am seeing only 50 users and I want to see the list of all active users available in the system. I tried removing dependent as well as Attri...
Hi,I have a requirement that I want to have a "transfer" UI Action on the Universal request record and on click of it should show a modal popup which lets you select the Department out of the choices to transfer the request to that selected departmen...
How to stop 2 mins for after BR in scoped application?
Hi All, We have a requirement to change the endpoint URL on our existing SOAP outbound integration with organization X as X will decommission the current instance. This is a custom solution for outbound SOAP integration with X configured on our custo...
hello team,the below code is not working for me . The code is to change the sub-category based on the category selection.Can u help me find the errorsfunction onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue ...
We have a requirement in flow designer after RITM closed .it should check all child catalog task priority.If all are low then make RITM field compliance checked true. If any one of the catalog task is not low ( medium , high. critical) then complia...
Hello Everyone, How to add an option in the list filter search dropdown[Highlighted in red circle below]? Can someone show some light on this. Regards,Arun
After querying table gliderecord of RITM and related records of catalog taskwant to check all records state field value is not open or work in progress.. if query return records state field is contains open or in progress then skip or if not then upd...
I am building a catalog item and I need to control the visibility of the form variable "A" based on the selection of variable "B". NOTE: variable "B" is a reference to the cmn_location table. The tricky part is that I need to dot walk to a custom co...
Good afternoon, community. I'm trying to find a way to report on duration of a task that starts with our service desk assignment group and moves to another group. In other words, average triage time for our tier 1 agents to document and move INC to a...
Hi Team, We have one multiple-choice "type" variable with two radio button options (Remote, Office).)If requested for the country is US then the type should be auto-populate as "remote" and should be read-only.I tried with the on-change client scrip...
Hi, here is a one interview question scenario: If the short description in incident form is 'Software' then that incident should be assigned toSoftware assignment group. how can we achieve it
Hello experts, i have a date time value '2024-06-01 08:00:00 I want to extract the hour from it which is 08.(Should return 08) Can anyone help me how to do it in a script. I am new to ServiceNow Scripting. Thanx in advance.
Good day,I would like to find out how others add Notes for a specific Change Request, in the Change Request itself, during the CAB meeting? For example, if an Action Item is required for that specific Change Request. Thanks. Mary.
May I know how to get a incident reports worked by all users ' I want to get a reports of all user and groups worked on one incident ticket . For example INC000045 I WANT TO GET ALL USERS AND ASSIGNMENT GROUP WORKED ON THIS ONE INC00045