Group Manager should have access to edit members to the group their own in UAT,SIT.

Suresh_32 · ‎01-31-2025

Group Manager and Secondary Manager should have access to edit (add/remove) members to the group(s) they own in UAT, SIT & PREPROD (not in PROD & DEV)

Edit buttton should visible to the group managers and secondary manager in UAT, SIT AND PREPROD not in Dev and Prod instances.

Please help me to implement this functionality.

Ankur Bawiskar · ‎01-31-2025

@Suresh_32

you can configure the list control and use Omit edit condition script field

check the instance name and show/hide

If that field is not present when you configure list control then confirm the form layout and add that

Then use this script in the field

answer = true; // omit it
var instanceName = gs.getProperty('instance_name');

if (instanceName == 'UAT Instance Name' || instanceName == 'SIT Instance Name' || instanceName == 'PREPROD Instance Name') {
    answer = false; // don't omit it
}

Also ensure manager and secondary manager is able to edit using ACL, refer below link for that and enhance

How to configure Group Members (sys_user_grmember) edit capability, so that only the Group Manager i...

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Suresh_32 · ‎02-24-2025

We found issue while doing testing, If Secondary Manager is having more than one manager, it is not working.

Edit button is not visible for the secondary managers.

I tried with the below code in Omit edit condition, but it is not working, please help me to resolve this issue.

answer = true; // omit it

var instanceName = gs.getProperty('instance_name');

if (instanceName == 'citigroupitsmdev' || instanceName == 'citigroupitsmsit' || instanceName == 'citigroupitsmtest' || instanceName == 'citigroupitsmpreprod') {

if (gs.hasRole('user_admin') || parent.manager == gs.getUserID()) {

answer = false; //Show the 'Edit' button if user has 'user_admin' role or is group manager

}

var secMgr1 = parent.u_secondary_manager;

var secMgr2 = secMgr1.split(',');

for (var i = 0; i < secMgr2.length; i++) {

var secMgr3 = secMgr2[i].toString();

if (secMgr3.trim() == gs.getUserID()) {

answer = false;

}

} else {

if (gs.hasRole('user_admin')) {

answer = false; //Show the 'Edit' button if user has 'user_admin' role or is group manager

}

Suresh_32 · ‎02-04-2025

It is working fine.