gs.adderrormessage does not display message when used in simple After update BR
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ā03-16-2022 05:05 AM
Iam trying to throw an error message on Incident form via an after update BR using
gs.addErrorMessage('xxxxxx');
But the error message doesnot show up .
I could verify the the BR is called logged an info message.
Trying to understand if there is limitation that gs.addErrorMessage doesn't work via BR.
Any suggestions are much appreciated.
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Incident Management
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ā03-16-2022 05:08 AM
Hi
please share the Business Rule configurations.
Kind regards
Maik
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ā03-16-2022 05:10 AM
Hi Shilpa,
Error Message works even in after BR. Share your script to understand.
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ā03-16-2022 05:25 AM
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ā03-16-2022 05:48 AM
hi
I dont see any issues in your code.
Please check whether all conditons are matching in your incident form and try.
If the conditions are matching and still you are not able to see the error message change the order to 1 and try.
Thanks
Murthy
Murthy