Guided Tour - choice options not available

[carlav]

I am new at creating Guided Tours, and am confused at when different Choice Options will be available. It appears all I have option to is "on Click Next".
For Guided Tour on How To Create Incident ticket, I would have thought if my 'call out' was the link to click 'Create incident' the Choice Option would be "on Click" of the link. Thoughts on what I am doing wrong?

[Juhi Poddar]

Hello @carlav 

Make sure to select the entire box accurately. When navigating through the "Create New" option, you'll see three different container sizes—choose the largest container, as it is clickable. This should enable the "on Click" option for you.

"If you found my answer helpful, please give it a like and mark it as the "accepted solution". It helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar

[Juhi Poddar]

Hello @carlav 

In addition to above reply you can also refer the servicenow document on Guided tour setup by clicking on the link.

"If you found my answer helpful, please give it a like and mark it as the "accepted solution". It helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar

[Juhi Poddar]

Hello @carlav 

If my solution helped you could you please acknowledge by marking it helpful and an accepted solution.

This motivates me, helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar