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‎01-26-2020 11:34 PM
we have a catalog variable in one item, serial number
in this serial number, serial number of the asset of that user contains has to populate.
here am attaching the user record form, the asset attached to this user record. serial number will be in this asset table (alm_hardware)
so we need to have onchange client script and one script include.
by changing the user in the catalog item, the serial number has to change based on the user.
in this variable, the serial number has to populate
Solved! Go to Solution.

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‎01-27-2020 05:07 AM
add alert(g_form.getValue('user')); and check what is the user.
Then go to alm_hardware.list and there add filter assigned_to and put this user and check the no. of entries it has.
Compare it with the output of SI
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‎09-10-2020 06:36 AM
can you please check
need pop up serial number of asset which is allocated to assigned to person in cmdb_ci_computers table