script to show all tables associated with the user on sys_user table
I have a requirement to write a script to show all tables associated with the user on sys_user table.
Forum Posts
Report of All "group reassignment" bins used?
I need a report that shows a list of all Assignment Groups that a ticket was reassigned to. You know how there is the field "Group Reassignment count", if the count is "4" then I need to know the list (and order/time stamps) with the actual group nam...
OAuth flow failed
Hi, Trying to integrate Microsoft Intune and followed all the steps provided here https://www.servicenow.com/community/developer-articles/integrate-with-microsoft-intune-authorisation/ta-p/2312760 Unfortunately throwing an error when I try to chec...
Best practices around SLAs
Hello, We want to implement SLA's on our company, but we dont konw how we can manage some scenarios. -For incidents we have two types of resolution SLA, a first SLA if the incident is resolved with a workaround solution and a second for incidents c...
You do not have permissions to modify this record - Visual task board
Hi when a user try add additional assignee to the card , the below error message was seen in the console"You do not have permissions to modify this record", and I have created a list_edit ACL as below and added again but still the same error how to f...
Resolved! Assignment Groups Structure in ServiceNow - PagerDuty/ServiceNow integration
Hello !! Wanted to inquiry about the assignment groups structure from a best practice point of view as we are currently integrating PagerDuty and ServiceNow for incidents logging/triage..etc. Has been highlighted that in PagerDuty it is best to have ...
External Knowledge Sources
Hello all, I need to bring external knowledge sources into the knowledge base. The external source is from dev azure. I am facing errors like "Error-org.apache.jackrabbit.webdav.DAVException:Unautphorized" while running the schedule in external knowl...
Resolved! How can I add BCC, CC when create/run Scheduled Report ?
I created a Scheduled Report. But now I want add CC,BCC in scheduled Report.PLease help me, What have to do ?
populate cost center code in default logged in user
Hello,For logged in user i need to show the cost center code as default, I have tried the below code in default value but it is not working.javascript: var gr= new GlideRecord('sys_user');gr.get(gs.getUserID());gr.getValue('cost_center');
Resolved! What are different ways to trigger a decision table inside a catalog item flow?
How do I call a decision table inside the flow? How do I trigger it? I know how to call a flow inside a decision table but not vice versa
The attachments and activity tab are not showing in SP if the request is waiting for approval.
The attachments and activity tab are not showing in SP if the request is waiting for approval. Is this OOB feature ?
Null values are not updating in Integration
Hii Everyone, I am currently working on snow to snow Integration with SOAP and web services using business rules,the inserting and updating of incident is working successfully. But when I am trying to update incident with null values that was...
Resolved! ITIL User can't request a Standard Change
My ITIL users can create "Normal" and "Emergency" changes just fine.I have created a new "Standard" change template, but when they try to select the Standard change from the list, they get the "not authoized" message. I even gave one a "change_manag...
How to create parallel task from flow designer for multirow variable
Hi Team,I am working on catalog item in which we are using multirow variable "DL-DLP name" so we want create parallel task from flow designer according multi row variable set.Means If there are 6 row or 7 row so according that 6 or 7 task should be c...
display user name, cost center & country
Hi All, i have a request where based on logged in user i have to fetch details from the user table regarding the following,(on load) cost centercountryuser id the value should change if the logged in user "requested for" is changed manually. (on chan...
