Header Menu error in Service Portal
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‎09-13-2017 01:58 PM
I'm testing out a secondary service portal in my Dev environment that will tailor to a specific division of our company. I've copied most of the items for the main service portal over from the out of the box portal but I'm having an issue with creating a new header menu for this second portal. I created the menu item Service Catalog without any issues but when I try to add the Menu Items "Requests" or "Approvals" (both scripted lists) I get an error on the page.
Here's the error:
Line 65 (the same default code from out of the box portal):
Service Portal Tree:
The Requests menu item doesn't show up in the Header Menu either, only the Service Catalog.
Probably unrelated but it might be worth mentioning that Requests and Approvals work as widgets in the body of the home page. Just not in the header menu.
Any tips would be greatly appreciated as I'm pretty new to Service Portals. Thank you!
-Dan
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‎06-08-2020 05:35 AM
Mine was related to a missing directive on a clone of the header widget. The spDropdownTree part may be related.
https://www.servicenowelite.com/blog/2018/11/15/clone-the-header-widget

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‎06-08-2020 05:44 AM