Hi All,I am using Flow designer to create the Request through email.I have created two variables:Short description- Single text lineDescription- HTML.For Short description I have added Subject Line and for Description Body Text. But the value is comi...
Hi Is there way to create Custom logs in syslog_email table on Inbound action?
Hi All,I want to create a notification when a change request end time field is being reached.Does anyone know how to do this? Thanks:)
Hello Experts,Our client is migrating from multi-SSO ADFS to Azure AD with "federation to Pingfederate". But we can't seem to find documentations for configuration on SN for this structure. Does anyone have any idea? or url for reference? Is this jus...
Please find the data attached which has Contractor Onboardings Service Requests failing to create Sub-task.We need to investigate the following:1.Is there a bug in the system that is stopping the STASKs to be created?2.Retrigger by SNOW team helps in...
Hi, I'm getting this old content view, which got worse by turning off the the next experience feature.Now everything is displayed differently. Anyone has a clue how to change to the normal view in this situation?
Hi. I have created a staging table where I am mapping some of the fields to SLA Definition table fields. I need to set a filter in start condition field in SLA definition table using transform map. Is that possible? Please help me with this.
Hello, I am looking for the way to change "From" address which is sent from agent workspace.I know that From address can be changed in the notification configuration but I cannot find the notification configuration which is triggered by email compose...
Hi Team, Please help me on the below requirement. I have hide the attachments based on the states for this i have written on load client script, now i want for Change Management groups members need to accessible in all states.I have written below scr...
I am using OOB Service catalog Rest API : POST https://nmldev.service-now.com/api/sn_sc/servicecatalog/items/{sys_id}/order_nowto create request in ServiceNow. As part of the payload we are passing below parameters. "sysparm_item_guid": "","get_port...
Hi, I have a requirement, when status is retired or transferred then Hosting information(u_what_type_of_3rd_party_hosting) field need to be read only but I have other requirement so based on that i have written this code. This script will make the fi...
Hi Team,We have a MVRS variable set on the catalog item form to add users in to the sys_user table, with variables as First Name, Last Name, Email. Now I need to check if the user present in user table using email variable from MVRS, if the user exis...
Hi, I have converted one catalog form into a record producer, all variables,ui policy and script is copied into the record producer. in that we have one ui policy which is used for making variable editable in the target record (a new custom table ext...
Hi Community,i need to know where will be the planned start date and end date calculate might be present in the Standard change request. if i am trying to set the planned start date to the day of creation it self it throwing an error saying that belo...
Comments and Work Notes are not visible in Activity logs after Cloning. Activity logs have been deleted after Cloning. Which tables we need to Preserve and Exclude before Cloning so that there will be no miss of Comments and Work Notes. Can we Preser...
