Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

UI View into Modal Popup

Hello Everyone  I want to ask you is there any way to attach Form View into modal popup triggered by UI Action. This functionality is build by default in Problem table when Assess UI Action button is clicked and the problem is in state new and there ...

Resolved! Updating room via API, We have ACL Exception error for some rooms.

While updating computer rooms with API, we encounter an error for certain room. It's important to note that we are employing a service account for these operations.Error : {"error":{"message":"Operation Failed","detail":"ACL Exception Update Failed d...

Akshay03 by Kilo Sage
  • 2894 Views
  • 7 replies
  • 1 helpfuls

Resolved! Knowledge Approval emails

Hello!I have created an approval email notification and template for a knowledgebase approval workflow and I cannot get the email to kick off. I have approval emails for Change and Request that fire based on task type Change/Request but I cannot find...

Approve and Reject Button on email notification

Approve/reject button in email Requirement is to create an email notification having 2 buttons approve and reject .On click of approve  button email would be sent to manager that request is approved or Rejected.

Roshani by Tera Expert
  • 16384 Views
  • 7 replies
  • 0 helpfuls

Resolved! instanceOf in scoped application

I have a copy of a UI action in my new scoped application that uses the function 'instanceOf'. It works fine in the global scope, but not inside the scope. It's in my condition statement, and I'm wondering if there is a scoped alternative for it. Her...

ssturde by Kilo Expert
  • 3991 Views
  • 6 replies
  • 5 helpfuls

Resolved! Send an email 15 Minutes prior to Change planned start date/time

Hi. I am trying to set up an email notification that will be sent to the assignee of a change 15 Minutes prior to the planned start date. To do this I've attempted to create a Scheduled Job that runs hourly, checks for records where the planned start...

Resolved! How to Customize Walk-up Experience

Hi, We would like to update some features in walk-up experience such as themes, some fields in the check in page, however due to security setup in walk-up experience  service portal that only allow user like Walk up user that only has one role of sn_...

sl888 by Mega Guru
  • 5793 Views
  • 9 replies
  • 2 helpfuls