Helper text in Form text Box

[tobyspringall]

Hi Guys,

I can vaguely remember when we implemented ServceNow, that there was a feature whereby when you create a new Change Request - that in the field boxes - you could have a hint or similar - generally in a light grey.

Once you click on the box, you begin typing your normal pieces of information.

Does anyone know how I can achieve this.

Essentially, upon creating a new change, I want my users to see a quick help/hint in the text box - of what they should enter in here.

I do use the hover over the label name function, but am looking for something more in their faces.

Thanks all.

Toby

[SaiRaviKiran Ak]

Below link could help you out :

https://community.servicenow.com/community?id=community_question&sys_id=55e05ba9dbdcdbc01dcaf3231f96...

[siva_]

I think its good enough to use this method of g_form class in service now 

Hope that helps

Mark this response as correct if that really helps 

Thanks,

Siva

[tobyspringall]

Hi There,

Thanks for your help.

Could explain a bit further, I'm not the most technical person around.

I think I understand what you are saying, but if you can explain further.

Thank you.

Toby

[SaiRaviKiran Ak]

Right click on that field and go to Configure label  and the help text in Hint field