I want to upload data in contract table and the records contain attachment also. Can any body help how to upload the attachment data.I am getting the data through excel sheet.
Hi Team , I would like to understand the reason for sudden appearance of two additional values (Consumed ,Build) in the alm_asset form under state field .I could not figure out how it started to appear all of a sudden .Any idea on to figure this out...
Hi SN experts,I am stuck in generating task using below run script code in workflow. Requirement is, if user belongs to ABC and XYZ BU (business unit) or has email containing xyz in it then should create a ticket. Currently ticket isn't being created...
Hi,please help me on the ATF mentioned screenshot. I am getting this Warning message once the completion of ATF testing. Thanks,
Hi I'm not sure if this is the right forum to be asking this but how do I synch up an oncall schedule with an outlook group calendar? I want my group to be able to see the oncall schedule from outlook essentially.
Step 1 : I have created a custom field named "datacertificationstatus" on cmdb_ci table Step 2 : In OOB data certification task, if any element is certified then associated CIs in cmdb_ci table should display value as "certified" for the above custom...
Hello, I have created a custom table that extends incident table in PDI. The custom table u_incident_ext has 4 default None ACLs create, read, write and delete with a custom role u_incident_ext_user present in it. Now I have given this custom role to...
Hi,Surely there is documentation on the Servicenow website that provides a field-by-field description of each cmn_location field? (some of them are self-explanatory, but others are not).I've been searching but am unable to locate. Can anyone help? Th...
Hi Team,I need a "Name" field to be editable in the native view but read-only in the SOW workspace.Field is on Table Business unit (business_unit). Table don't have any views to set field read-only from UI Policy or Client script.Could you please let...
Hi All, I created some custom ticket filters. All admins are able to see this, unfortunately, anyone with the itil role cannot. This was a global change. Is there a way to ensure everyone can see these? What I and other admins can see: What someon...
Hi community,I want to make the knowledge artcile in service portal translated in user preference language for exemple if an end user select french in his profil languge the knowledge article should become in french language.How to do this?
Certainly! Here's a revised version of the sentence for clarity:Hello everyone,I have a requirement for my project: I need to update 350 records in the "user group" table. Specifically, there is a field called "Type" (which is a list-type field) th...
Hello All, I have a custom table 'u_sla_service_configuration' which has two fields of type string 1. CMDB Level of service (value to be displayed in cmdb_ci table) (Note: Display:true)2. Catalog item level of service (value to be displayed in sc_cat...
What's the best practice in terms of usage (mainly creation) of Tasks ? Basically trying to ask if we should even allow Users (ITIL licensed who have SNOW native access) to create
Hi Team, I want to transfer my servicenow table data to snow flakes table. the column will be the same in both side. Can you guys help me with some suggestions/documentation? ThanksGM