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Hi Team we have comments field in database view but not sure how this is updated?

Ramu8
Tera Expert

Hi Team
i have database view as configure below but we have comments field and please suggest how it is updated with data?

from which table and field, the comments field data is updated?

inst_metric_type='6fa20d98db4bad109ee932f6f49619e3' && inst_state = 'complete'
us_sys_id=inst_user
inst_sys_id=res1_instance && res1_metric='f8a38d5cdb4bad109ee932f6f4961988'
inst_sys_id=res2_instance && res2_metric='00e34d5cdb4bad109ee932f6f49619d9'
Screenshot 2026-07-05 131038.pngScreenshot 2026-07-05 131058.pngScreenshot 2026-07-05 131515.png

4 REPLIES 4

Tanushree Maiti
Tera Patron

Hi @Ramu8 

 

From your screen shot , It seems Comments field is part of  asmt_metric_result table.

  • Navigate to asmt_metric_result.list in Navigator
  • Open a record
  • check show xml

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Hi @Tanushree Maiti thanks for the reply checked using xml still the comments field is not avaialble in asmt_metric_result table

please suggest how this comments(res_string_value) is visible in database view 

AndersBGS
Tera Patron

Hi @Ramu8 

 

Based on what you have shared, the comments field is coming from asmt_metric_result meaning the survey comments metric.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Hi @AndersBGS thanks for the reply but comments field is not avaialble in asmt_metric_result table

please suggest how this comments(res_string_value) is visible in database view