Hide catalog variable if logged in user has “Is Manager” as true

[Dee123]

Trying to design a catalog form where if the it checks the logged in user - and if that user’s “Is Manager” property = true, then one of the attachment variable that required for manager approval is hidden.

From what I’ve found online this needs to be done as client script instead of catalog UI policy - is that correct? I’m having trouble scripting this one and would be grateful for any ideas. Thanks!

[ChallaR · Accepted solution]

Hi @Dee123 ,

you can create a catalog client script  please follow below steps  -

• Name: Hide Manager Attachment
• Catalog Item: Select your item
• UI Type: All or Desktop
• Type: onLoad

function onLoad() {
    // Get the logged-in user's sys_id
    var userSysId = g_user.userID;

    // Call a GlideAjax script to check if the user is a manager
    var ga = new GlideAjax('CheckIfManager');
    ga.addParam('sysparm_name', 'isUserManager');
    ga.addParam('sysparm_user_id', userSysId);
    ga.getXMLAnswer(function(response) {
        var isManager = response;

        if (isManager == 'true') {
            // Hide the attachment variable (replace 'attachment_variable_name' with actual name)
            g_form.setDisplay('attachment_variable_name', false);
        }
    });
}

 Please mark it as complete if this resolved your query and close the thread .

Thanks,

Rithika.ch

[ChallaR · Accepted solution]

Hi @Dee123 ,

you can create a catalog client script  please follow below steps  -

• Name: Hide Manager Attachment
• Catalog Item: Select your item
• UI Type: All or Desktop
• Type: onLoad

function onLoad() {
    // Get the logged-in user's sys_id
    var userSysId = g_user.userID;

    // Call a GlideAjax script to check if the user is a manager
    var ga = new GlideAjax('CheckIfManager');
    ga.addParam('sysparm_name', 'isUserManager');
    ga.addParam('sysparm_user_id', userSysId);
    ga.getXMLAnswer(function(response) {
        var isManager = response;

        if (isManager == 'true') {
            // Hide the attachment variable (replace 'attachment_variable_name' with actual name)
            g_form.setDisplay('attachment_variable_name', false);
        }
    });
}

 Please mark it as complete if this resolved your query and close the thread .

Thanks,

Rithika.ch

[Dee123]

Thanks @ChallaR ,

I created the catalog client script and made sure to change put in the actual variable name - but now when I load the form, I get the error: "There is a JavaScript error in your browser console"

I deleted the catalog client script I just made, and the error was gone -- unsure why it did not work for me. Do I need to create something else - like a server-side script or this should work with just the client-side script you provided? Thanks!

[Dee123]

Thanks Rithika,

I created the catalog client script using the above and made sure to replace the variable name -- but I now get an error when loading the catalog form: "There is a JavaScript error in your browser console"

I then tried deactivating that client script -- error was gone. Unsure why it didn't work for me.

[ChallaR]

@Dee123  ,

can you plz post your script here .