Hide Info message " Requested item is approved".

[Phanideepthi]

Hi All,

We are facing a issue with the approve button. So lets say when the state of RITM is pending we should not allow the approvers to approve the RITM, Until or unless they make the state back to open .

I have a BR rule which is restricting the user to approve and all are working fine. But the problem is I am also getting a Info message saying " the requested item is approved". Even if we are not allowing to approve.

Tried gs.FlushMessage and clearmessage but non of them seems working.

Anyone help me to hide the info message.

Thanks

[patricklatella]

@Nurulaslah Anua 

It has been a couple years since I posted this, however I believe I added the conditions to the "Condition" field on the "Approve" UI Actions on [sysapproval_approver].  I would caution you though to consider my solution as out-dated at this point since I do not recall the exact scenario I was working on.  If you do try this solution, be mindful that updating an OOB UI Action will add it to your skipped changes on your next upgrade.  Hope this is helpful.

[Animesh11]

What's the condition you have given.

I tried with state but it's not working

[Tanvisha_1]

Hi,

I have faced same issue i want to hide the info message that "Approved Requested item" when i restricting my approve button to run before my condition met. Can you please help me out to resolve this issue.