Hide Module based on role

srujana2 · ‎02-12-2021

Hi all,

I want to hide some modules under Self Service application in filter navigation based on role.

Here in filter navigation I want to hide above modules under self service application for specific role.

For other users(except specific role) I want visible these modules.

How to achieve this..

Thanks

Ankur Bawiskar · ‎02-12-2021

@srujana

You can control which module can be shown to which role

But not the other way round

So you can create query business rule on sys_app_module table that would only run for these role users and restrict those 3 modules and show all others

Condition:

!gs.hasRole('admin') && gs.getSession().isInteractive() && gs.hasRole('roleName')

Script:

(function executeRule(current, previous /*null when async*/) {

	    current.addEncodedQuery('application=08771d0cc0a8016401f604303b94b999'); // give the sys_id of the application menu here
		current.addQuery('title', '!=','Business Applications');
		current.addQuery('title', '!=', 'Field Service Catalog');
		current.addQuery('title', '!=', 'Knowledge');

})(current, previous);

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · ‎02-12-2021

@srujana

Did you get a chance to check on the solution I shared?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

srujana2 · ‎02-12-2021

Hi Ankur,

I tried with your code it is not working..when i Impersonate that specific role users, module is visible to them..

Thanks..

Ankur Bawiskar · ‎02-12-2021

Hi,

It should work fine as similar was implemented earlier

please share the BR conditions and script

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

srujana2 · ‎02-12-2021

HI,

When to run: before,query(tried with after also)

Thanks..

Ankur Bawiskar · ‎02-12-2021

Hi,

when to run should be Before Query

Did you try adding logs in that BR

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader