Hide 'New' button available in the related list if SME group is Empty

[BKSharma]

Hi,

I've a requirement as per below screenshot -

• The 'New' button should be hidden in KB Article tab when SME Group is empty.

• Users should only be able to submit Knowledge Articles if there is an associated SME Group exist.

I see that above 'New" button is the existing UI action button available in kb_knowledge table as below -

Can you please help me to get this done.

Thank you.

[BKSharma]

Hi @Ankur Bawiskar , then what could be the solution?

[Ankur Bawiskar]

@BKSharma 

I already gave it above on Tuesday, please check that

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@BKSharma 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[BKSharma]

Hi @Ankur Bawiskar , can't I just append another condition '&& u_sme_group!=NULL' as below in the same 'New' UI Action -

Because the requirement is on 'u_it_service_offering' table and KB Article related list tab is available on that page only which refers to Knowledge table.

[ChallaR]

Hi @BKSharma ,

go to the related list and right click>configure >list control> omit new button> give the condition like 

parent.field(whatever the field name )  = = ""

answer = true ;

Thanks,

Rithika